Healthy Volunteers Alliance was created to support participants and strengthen the overall clinical research ecosystem.
Our work is designed to benefit sponsors, clinical research units, study teams, and clinic staff just as much as it supports the volunteers who make early-phase studies possible.
We believe that when volunteers feel respected, informed, and confident-clinics gain smoother operations, stronger communication, and a more professional research environment.
Why HVA Supports Clinics
HVA serves as a positive, neutral bridge between volunteers and research sites.
Our presence helps reduce conflict, enhance communication, and promote accountability within the volunteer community.
We help clinics by:
Encouraging participants to arrive on time, follow rules, and communicate respectfully.
Providing volunteers with a safe, anonymous place to raise concerns—preventing social-media conflicts or unnecessary escalations.
Educating participants about study expectations, responsibilities, and clinic procedures.
Promoting cooperation, accuracy, and integrity in the volunteer community.
Offering clinics constructive, organized feedback based on patterns we observe.
Our approach is collaborative, not adversarial!
We want volunteers and clinics to thrive together.
How HVA Supports Research Units:
~~~HVA strengthens relationships between clinics and volunteers by:
Teaching study etiquette, clinic professionalism, and responsible participation.
Addressing volunteer concerns before they reach the clinic floor.
Identifying feedback trends that can help sites refine their processes.
Reinforcing respect for staff, dosing timelines, lab schedules, and all clinic rules.
The result is a more cooperative participant pool and a more efficient environment for research teams.
A Collaborative Approach to Clinical Research Excellence
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A Better System Benefits Everyone
When participants understand expectations and trust that communication will be clear and fair—clinic operations improve.
Staff experience fewer misunderstandings, fewer conflicts, and a more consistent study flow across all phases of the research process.
We advocate for:
Fair, consistent rule enforcement that participants can rely on.
Clear communication to prevent confusion and reduce unnecessary frustration.
Greater transparency between volunteers, clinics, and IRBs, ensuring everyone understands the policies that guide decisions.
Sensible, structured resolution processes that address concerns without escalating emotion or tension.
Participant professionalism that reflects positively on research units and enhances the clinic environment as a whole.
A respectful, predictable system helps both sides do their best work. When expectations are clear and upheld evenly, trust strengthens, operations run more smoothly, and the research environment becomes safer and more supportive for staff and participants alike.
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Working Together for a Stronger Research Community
Our mission is simple: to create a safer, smoother, and more respectful experience for everyone. When clinics and volunteers understand each other’s expectations, the entire research environment becomes stronger—communication improves, conflicts decrease, and the daily flow of operations becomes more predictable for staff and participants alike.
A system built on clarity and mutual respect allows research units to focus on what matters most: conducting high-quality studies, protecting participant safety, and advancing medical innovation.
We look forward to partnering with research units that share our commitment to integrity, fairness, and the wellbeing of the volunteer community. Through collaboration, education, and ongoing support, HVA aims to elevate the standard of conduct within the volunteer population while reinforcing the essential work done by clinic staff.
Together, we can build a culture where volunteers feel informed and empowered, and where research teams feel supported and respected. Our goal is to strengthen the foundation of research nationwide—one clinic, one study, and one volunteer at a time.
Clinic Partnership Inquiry – Healthy Volunteers Alliance (HVA)
HVA partners with Phase I clinics and research units to support smoother communication, improved participant professionalism, and a more positive research environment.
Please complete this form and a member of our team will follow up within 2–3 business days.